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Build a loyal relationship with your Customer

13th November 2015 • By

Social Media Web has led to a fundamental shift in the way businesses engage with their customers. They’re using social technologies to form meaningful, ongoing relationships that involve frequent online interactions, oftentimes through social channels.

The truth is: Companies that engage with their customers via social media have more loyal customers. BETTER YET, it turns that customers who engage with a brand online are spending 20% to 40% more on that brand.